Refund policy
Returns/Refunds: We do not accept returns or refunds on any products. All sales are final. Why? Because nearly everything we make takes time to create. If you order a product you have asked us to take the time to CNC cut, assemble, powder coat, and ship a product made specifically for your car.
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Local Pick Up: Once an item is complete, you can pick it up from us! This option is chosen at checkout when purchasing the parts. If that is the case, we will send you a pick up notification when it's ready to be picked up. Please refer to build times to get an estimate of when it will be ready for pick up.
Pick ups are by appointment only. If an order has not been picked up within 3 months of providing the initial pick up notification email, we are not responsible for it and have the right to get rid of the item(s) in the order. We will attempt to reach out to you two more times after the initial email is sent that indicates your item is ready for pick up.
Warranties: Every once in a great while there may be something wrong with your product. This is a warranty claim. We have come across instances where manufacturing defects have occurred. If this is the case, worry not. Email or call us to discuss the issue and we'll make it right. Please keep in mind that "something wrong" refers to major defects in the powder coat or damage to parts that would have occurred in the manufacturing process. We are not responsible for anything besides mentioned in the previous sentence. All warranty issues must be reported within 15 days of the product arriving to your doorstep.
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Cancellations: If for any reason you must cancel your order (must be within 3 business days and it must have not been shipped yet), there will be fee equal to the fee we paid to process your refund. Orders are not eligible for cancellation after 3 business days.
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Fitment: If a customer has ordered a part that is not made for their vehicle, we are not responsible for fitment issues. FSPE products sold on our website are specific to a vehicle's make, model, engine size, and year. We will designate the make, model, engine size, and year (all if applicable to the product's fitment).
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Vehicle Modifications: If a customer has ordered a part that was made for their vehicle, but the vehicle has been modified in any way different than how the car's manufacturer designed it, we are not responsible for fitment issues.